Privacy Policy
Effective Date: Feb 13, 2026
Introduction
COMPASS LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit CompassClassroom.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website
- In email, text, and other electronic messages between you and this Website
- When you interact with our advertising on third-party websites
It does not apply to information collected by:
- Us offline or through any other means
- Any third party, including through any application or content that may link to or be accessible from the Website
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website.
Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website.
If you believe we have collected information from a child under 13, please contact us at [email protected].
Note: Our learning platform at MyCompassClassroom.com serves families including children. Please see the MyCompassClassroom.com Privacy Policy for information about how children’s data is handled on that platform.
Information We Collect
We collect several types of information from and about users of our Website:
Information You Provide to Us
Account Information:
- Name
- Email address
- Password (stored encrypted)
- Phone number (optional)
Order Information:
- Billing address
- Shipping address
- Payment information (processed by our payment providers, not stored by us)
- Order history
Communication Information:
- Emails you send us
- Customer support inquiries
- Survey responses
Marketing Preferences:
- Email subscription choices
- Communication preferences
Information Collected Automatically
When you visit our Website, we automatically collect:
Technical Information:
- IP address
- Browser type and version
- Operating system
- Device information
- Time zone setting
Usage Information:
- Pages viewed
- Products browsed
- Time spent on pages
- Referring website
- Click patterns
Cookies and Tracking Technologies:
- Session cookies
- Persistent cookies
- Web beacons
- Pixel tags
How We Use Your Information
We use information that we collect about you or that you provide to us:
To Fulfill Orders:
- Process and ship your purchases
- Send order confirmations and shipping updates
- Handle returns and exchanges
To Provide Customer Service:
- Respond to your inquiries
- Resolve issues with orders
- Provide product support
To Manage Your Account:
- Create and maintain your account
- Authenticate your login
- Track your order history
To Send Marketing Communications:
- Email newsletters (with your consent)
- Product announcements
- Sale notifications
- Personalized recommendations
To Improve Our Website:
- Analyze usage patterns
- Test new features
- Fix bugs and errors
- Optimize user experience
To Deliver Advertising:
- Show relevant advertisements
- Measure advertising effectiveness
- Retarget visitors with relevant ads
To Protect Our Business:
- Prevent fraud
- Enforce our terms
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities.
Essential Cookies
Required for the website to function. These cannot be disabled.
- Session management and authentication
- Shopping cart functionality
- Security features (CSRF protection)
- Load balancing
Analytics Cookies
Help us understand how visitors use our site.
- Google Analytics: Usage patterns, page views, demographics
- Data collected: Pages viewed, time on site, device information
Marketing Cookies
Used to deliver relevant advertisements.
- Facebook Pixel: Ad delivery and conversion tracking
- Google Ads: Remarketing and conversion tracking
Your Choices
Browser Controls: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent.
Opt-Out Links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Facebook Ads: https://www.facebook.com/settings/?tab=ads
- Google Ads: https://adssettings.google.com
Global Privacy Control: We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal information.
Do Not Sell or Share: To opt out of the sale or sharing of your personal information for targeted advertising, click “Do Not Sell or Share My Personal Information” in our website footer.
Third-Party Service Providers
We share your information with the following categories of service providers:
| Provider Type | Purpose | Data Shared |
| Payment Processing | Process transactions | Payment card information |
| Shipping | Deliver orders | Name, address |
| Email Marketing | Send communications | Email, name, purchase history |
| Analytics | Understand site usage | Browsing behavior |
| Advertising | Deliver relevant ads | Browsing behavior |
| Customer Support | Handle inquiries | Email, name, order information |
| Cloud Hosting | Store data | All collected data |
Our Payment Providers:
– Stripe – See [Stripe Privacy Policy](https://stripe.com/privacy)
– Elavon – See [Elavon Privacy Pledge](https://www.elavon.com/privacy-pledge.html)
– Amazon Pay – See [Amazon Pay Privacy Page](https://pay.amazon.com/help/201754610)
Infrastructure & Content Delivery:
– Cloudflare (Security & Caching) – See [Cloudflare Privacy Policy](https://www.cloudflare.com/privacypolicy/)
– Amazon CloudFront (Media Delivery) – See [AWS Privacy Policy](https://aws.amazon.com/privacy/)
– Google Fonts (Typography) – See [Google Privacy Policy](https://policies.google.com/privacy)
– Font Awesome (Icons) – See [Font Awesome Privacy Policy](https://fontawesome.com/privacy)
These providers are contractually required to protect your information and use it only for the services they provide to us.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific Retention Periods:
| Data Type | Retention Period | Reason |
| Account information | Until account deletion + 3 years | Service provision |
| Order/transaction records | 10 years | Tax and legal requirements |
| Customer support records | 3 years | Service quality |
| Marketing preferences | Until you opt out | Your consent |
| Analytics data | 26 months | Analysis (Google default) |
After the retention period, we will securely delete or anonymize your information.
Your Tennessee Privacy Rights
If you are a Tennessee resident, the Tennessee Information Protection Act (TIPA) provides you with certain rights regarding your personal information.
Your Rights May Include:
– Access: Request confirmation of whether we process your personal information and obtain a copy
– Correction: Request correction of inaccurate personal information
– Deletion: Request deletion of your personal information
– Portability: Obtain your personal information in a portable format
– Opt-Out: Opt out of the sale of personal information, targeted advertising, or profiling
To Exercise Your Rights:
Submit a request to [email protected] or write to us at the address below. We will respond within 45 days.
Note: We do not sell your personal information. We may use your information for targeted advertising through third-party cookies, which you can opt out of using the cookie controls on our website.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.
Your Rights:
– Right to Know: Request disclosure of the categories and specific pieces of personal information we collected, the sources, the purposes, and the third parties with whom we shared it
– **Right to Delete: Request deletion of your personal information, subject to certain exceptions
– Right to Correct: Request correction of inaccurate personal information
– Right to Opt-Out: Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising
– Right to Limit: Limit our use of sensitive personal information
– Right to Non-Discrimination: We will not discriminate against you for exercising your rights
Categories of Personal Information Collected (Past 12 Months):
| Category | Collected | Source | Purpose |
| Identifiers (name, email, address) | Yes | You | Orders, account |
| Commercial information (purchases) | Yes | You | Order fulfillment |
| Internet activity (browsing) | Yes | Automatic | Analytics, ads |
| Geolocation (general) | Yes | Automatic | Shipping, analytics |
How to Exercise Your Rights:
- Email: [email protected]
- Online: Use the “Do Not Sell or Share My Personal Information” link on our website
- Mail: COMPASS LLC, 2737 Larmon Dr., Nashville, TN 37204
Global Privacy Control: We recognize and honor Global Privacy Control (GPC) opt-out preference signals.
Verification: We may need to verify your identity before processing your request.
Authorized Agents: You may designate an authorized agent to submit requests on your behalf.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Our security measures include:
- Encryption of data in transit (TLS/SSL)
- Secure payment processing (PCI-compliant providers)
- Role-based access controls
- Regular security assessments
- Employee training on data protection
- Incident response procedures
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will:
- Notify affected individuals within 45 days of discovering the breach
- Notify the Tennessee Attorney General if required by law
- Notify consumer reporting agencies if the breach affects more than 1,000 individuals
- Provide information about the breach and steps you can take to protect yourself
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Related Compass Classroom Properties:
MyCompassClassroom.com – Our learning management system. If you purchase a membership or course, your account information is shared with this platform. See the [MyCompassClassroom.com Privacy Policy](https://mycompassclassroom.com/privacy-policy/).
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Effective Date” at the top.
For significant changes, we will provide notice through:
- A prominent notice on our Website
- An email to the address associated with your account
You are advised to review this privacy policy periodically for any changes.
Contact Us
To ask questions or comment about this privacy policy and our privacy practices, or to exercise any of your privacy rights, contact us at:
Compass Classroom LLC
2737 Larmon Dr.
Nashville, TN 37204
Email: [email protected]
Or through the contact form on our Website.
*This privacy policy was last updated February 13, 2026*